Shipping Policy

Last updated: July 14, 2026

Thank you for shopping at Kaakshi. This Shipping Policy explains how we process, pack, and deliver your orders for our artificial/fashion jewellery collection. By placing an order with us, you agree to the terms outlined below.

1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays. If we experience a high volume of orders, processing may take an additional day or two. We will notify you by email or phone if there is a significant delay.

2. Shipping Destinations

We currently ship across India. If you are located outside India, please contact our support team to check availability before placing an order.

3. Estimated Delivery Time

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on your order value and delivery location. We may offer free shipping on orders above a certain amount, as displayed on our website at the time of purchase.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and courier partner details. You can use this information to track your shipment until it reaches you.

6. Packaging

All jewellery items are carefully packed to prevent damage during transit. Since our products are artificial/fashion jewellery, please handle them with care upon delivery to maintain their finish and shine.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us with your order number so we can investigate with the courier partner. We are not responsible for delays caused by incorrect shipping addresses provided by the customer.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery along with photos of the product and packaging, so we can assist you promptly. Please refer to our Returns Policy for further details.

9. Change of Delivery Address

If you need to change your shipping address after placing an order, please contact us as soon as possible. We can only accommodate address changes before the order has been shipped.