Last Updated: [16–11-2025]

Welcome to Kaakshi, a premium online jewellery store operating through www.kaakshi.com (“Website”). We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or make a purchase from our website. By using our services, you agree to the practices described in this policy.

If you have any questions, feel free to contact us at info@kaakshi.com.

1. Information We Collect

We collect information that helps us provide the best shopping experience. This includes:

a. Personal Information

When you register, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment gateways; we do not store card information)

b. Non-Personal Information

This includes data automatically collected when you visit our website:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and tracking data

c. Cookies & Tracking Technologies

Cookies help us understand user preferences, improve website performance, and offer personalized product recommendations. You can modify your browser settings to decline cookies, but some features may not work properly.

2. How We Use Your Information

We use your information to make your shopping experience smooth and secure:

a. Order Processing

  • To process and deliver your orders
  • To send order confirmations, shipping updates, and support messages

b. Customer Support

  • To respond to queries and provide assistance

c. Personalization

  • To show products and offers based on your browsing behavior
  • To improve user experience and website performance

d. Marketing & Communication

With your consent, we may send:

  • Promotional emails
  • New product updates
  • Exclusive offers and discounts

You can unsubscribe anytime using the “Unsubscribe” link in our emails.

e. Fraud Prevention

We may use your information to detect and prevent fraudulent transactions or suspicious activity.

3. Sharing & Disclosure of Information

We respect your privacy and do not sell your data. However, we may share information with trusted partners:

a. Service Providers

  • Payment gateways
  • Courier and delivery partners
  • Marketing and analytics services
  • IT support providers

These partners use your information only to perform their services on our behalf.

b. Legal Requirements

We may disclose your information if required:

  • To comply with law, regulation, or government request
  • To protect the rights and safety of Kaakshi and its customers

4. Data Security

We take strong measures to protect your personal data:

  • Secure Socket Layer (SSL) encryption
  • Firewalls and secure servers
  • Limited access to authorized personnel only
  • Encrypted payment processing through certified gateways

Although we use industry-standard safeguards, no method of online transmission is fully secure. We strive to protect your information but cannot guarantee absolute security.

5. Your Rights & Choices

You have the following rights regarding your personal data:

a. Access & Update

You can log in to your account to view or edit your information anytime.

b. Delete / Request Removal

You may request data deletion by emailing us at info@kaakshi.com. We will process the request in accordance with legal requirements.

c. Opt-Out of Marketing

You can unsubscribe from promotional emails at any time.

d. Cookie Control

Adjust your browser settings to limit or block cookies.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before sharing personal information.

7. Children’s Privacy

Kaakshi does not knowingly collect personal information from individuals under the age of 13. If we discover that we have collected data from a minor, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after updates signifies your acceptance of the revised policy.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Kaakshi Jewellery
Email: info@kaakshi.com
Website: www.kaakshi.com